"The service is really excellent, efficient and friendly."

    Grow Solutions

Our People

At HighNet, our staff take great pride in ensuring that every client gets a best in class experience; this makes our customer retention one of the highest in the telecoms industry. Each team boasts specialist skills ensuring that that we remain experts in our field and drive long-terms business relationships.

 

We have a strong focus on staff training and development to ensure we have the skills we need to deliver the service you expect.

You can be confident you are dealing with industry experts in every area of the business.  Some of the specialist skills we boast include PRINCE2 Project Management skills in our Provisioning Team, helping to ensure that orders are managed to an exceptionally high standard, and with the care and attention to detail needed to progress orders smoothly and promptly.  Our skilled 1st and 2nd Line Support teams are Cisco certified, up to CCNP Level and Juniper certified up to JNCIS.  Our people are dedicated, and passionate about delivering a best in class service that cannot be beaten.

Our focus on training and development has been recognised and endorsed by Investors in People, which symbolises a mark of excellence, and as a result we were the first telecoms company in the UK to become accredited for both Investors in People and Investors in Young People.